Booking conditions
Cancellation policies:
In case of cancellation, the following expenses will apply:
A. Standard Rate:
- Reservations canceled with more than 7 days in advance will have a cost of 5% of the total reservation.
- Reservations canceled with less than 7 days in advance will have a cost of 50% of the total reservation.
- Reservations canceled with less than 1 day in advance will have a cost of 100% of the total reservation.
B. NON Refundable:
- Reservations canceled will have a cost of 100% of the total reservation.
Important information:
- Credit cards accepted: Visa and Mastercard
- Website payment will be done through Virtual TPV.
- In case of cancellation in the allowed period, we will give back the corresponding amount as soon as posible and always before 7 days.
- Collection and return of the deposit: The payment is always made to the credit card at the time of entry to the apartment and the return after 48h of the departure.
Additional notes:
- Opening hours: 16:00 p.m. to 23:00 p.m. (arrivals after 11 p.m. have a supplement of € 30)
- Departure time: 12:00 h (Entry and exit times are flexible during the low season)
- From the beginning of November until the end of April it is recommended to bring special equipment for the car in case of snowfall.
- We recommend to check your phone company fees in Andorra. If you wish, you can contract daily passes on the following link: https://www.andorratelecom.ad/personal/mobile-telephony/complementary-services/esim